Terms & Conditions

Order Information

Users enter information into Barclaycard ePDQ secure internet site. ePDQ is a secure online service for card payment authorisation and settlement. It enables you the customer to pay for goods 24 hours a day, 365 days a year. The ePDQ Cardholder Payment Interface product (CPI) also enables customers to submit their card details direct to ePDQ for payment, therefore Barclaycard Merchant Services is therefore responsible for maintaining security of the card details, not Premier Animation.

This form asks for contact information (such as an email address), name, address, payment details and financial information (such as credit card number). This information is used for billing purposes only, and will never be disclosed or be given access to by anyone else other than the proprietor of Premier Animation. The information may be used to contact the user if we have any questions about the order. We under no circumstances sell or otherwise disseminate the information in any manner other than that needed to process the order and to possibly contact the user about this order or future items we may have for sale.

Security

Although we are an e-commerce and mail order business it is important for us to maintain the level of customer support expected in a traditional brick and mortar business. Your information will never be sold or released to third parties.

This internet site takes every precaution to protect our users information. When users submit sensitive information via the internet site, their information is protected both online and off-line.

Return Information

Most artwork purchased from Premier Animation may be returned subject to a satisfactory reason, within 7 days of purchase for credit or exchange. Returned artwork must be shipped back in its original condition with postage covered. If you wish to cancel your order please write to us at the address provided on the contact page, with details of your cancellation. Until you have returned the products to us, you must keep them in your possession and take good care of them.

The United Kingdom's Distance Selling Regulations 2000 provide you with a right to cancel your order for products at any time up to the end of the 7th working day following the day after the day on which you received the products. You do not need to give us any reason for cancellation.

All returns must have a return authorisation number printed clearly on the outside of the package, otherwise they shall not be accepted. A return authorisation number can be obtained from Premier Animation via e-mail. Shipping charges are NOT refundable, and any damage to the artwork or frame may be deducted from the credit or exchange. Special orders, Framing costs or any alterations to the framing before purchase, studio purchases, and discounted purchases (special offers, group reductions, damage reductions) , are all exempt from our returns policy and non returnable and non refundable.

Prices

The prices set out on Premier Animation€™s website are in UK Pound Sterling and are inclusive of United Kingdom rated VAT where applicable. You, the buyer, are responsible for the disclosure and payment of any import duties or other taxes which apply in the country to which the products are delivered. Delivery charges apply and are displayed during the order process.

Whilst we try to ensure that all prices on our website are accurate, mistakes can sometimes occur. If we discover an error in the price of products you have ordered we will contact you as soon as possible and give you the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as being cancelled. If the order is cancelled, we will refund any money which we have taken from you.

If you click on the currency symbol's on the left of the screen, you can choose your countries currency, and this will display the current exchange rate of the UK Pound against your countries currency.

Availability of Artwork

Artwork which is in stock at the time of order, is shipped as soon as payment has cleared. All artwork is subject to prior sale. Premier Animation will immediately check the availability of an item for you and offer an alternative recommendation if the original piece you desired is no longer available.

We must receive payment of the price of the products and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your email address you will receive an email from us confirming that we have received your order. This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and despatched. Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.

Authenticity of Artwork

Premier Animation guarantees the authenticity of every piece we sell as represented by our Certificate of Authenticity where applicable. If a piece of artwork is accompanied by a studio Certificate of Authenticity, then we do not issue an additional Certificate of Authenticity.

Payment Options

We accept Visa, American Express, Mastercard, JCB, Switch, Solo, Paypal, UK Postal Orders, UK Cheques, Money Orders in UK Sterling, Foreign Postal Orders in UK Sterling, Western Union and Cash.

If you click on the currency symbol on the bottom left of the screen, you can choose your countries currency, and this will display the current exchange rate of the UK Pound against your countries currency.

Layaway Option

To spread the cost of your artwork, you can pay for the item over a period of four months. Each month you will be required to pay a 25% installment of the total cost via post dated cheques, or any other preferred payment option. Please note that the first 25% installment is non refundable. We hold your artwork until all payments have been received. Once the artwork is paid for in full, we will then ship the item.

Please note that if any payment is not received within five working days of the agreed due date, we will, with regret, be required to charge a service fee of £25 for each monthly occurance. If the layaway monthly payment is overdue for 30 days, we reserve the right to cancel the order and reoffer the artwork for sale.

This service is available so that you the collector can purchase the art you love at a price that's right. Simply click here to request this service via our sales department.

Company Details

Premier Animation Limited is a company registered in England and Wales with the Company number 6381495

Registered Office Address:
Premier Animation Limited
21 Station Road
North Ferriby
England
UK
HU14 3DG

Telephone: 0844 8045875
Email: art@premieranimation.com

Disclaimer

Premier Animation and other agents shall not be liable for damages of any kind including without limitation, direct, indirect, special or consequential damages, loss of income or profits, loss of or corruption of data, loss of or damage to property or claims of third parties, arising out of or in connection with your use of our website.

Premier Animation are not responsible for typographical errors, especially with regard to price or quantity of product.

All terms and conditions are subject to revision and Premier Animation is not liable for any changes to this or any other document throughout www.premieranimation.com .

Telephone: 0844 804 5875

Free Delivery Worldwide

Terms & Conditions